MCM has established internal practices that adhere to the strictest standards in quality control for our clients. Our in-house quality management system has been measured against the requirements of the International Standardization Organization (ISO) and achieved ISO 9001:2001 quality management certification. This internationally recognized certification acknowledges that MCM:

• Consistently meets or exceeds our clients’ expectations
• Meets all regulatory requirements
• Minimizes our environmental impact
• Meticulously documents our activities
• Achieves continual improvement through regular management reviews, internal audits and applying preventative and corrective action to eliminate the root cause of any issues

These standards are regularly reviewed, and cover all aspects of business operations including:

• Client service
• Management responsibility
• Design quality
• Client input and feedback
• Training
• Purchasing

MCM is also the only construction management firm nationwide to be certified under the international standards for environmentally responsible operations (ISO 14001:2004).

We have achieved these certifications to demonstrate our dedication to quality control across our organization. MCM’s clients can be assured they will consistently receive the highest quality results on all of their projects.